Hotel Benidorm City Olympia

We are just back from a five nights stay in this hotel. We read the reviews before we went and where a bit scared of what we were going to get but it’s exactly what you pay for. It was a great hotel right in the centre the guys on the front desk were the most helpful people, cleaner were in every morning to clean the rooms, we asked for an extra pillow in the morning and by the time we came back at night it was on the bed waiting for us. It was a basic hotel so if you’re looking for a four or five star hotel you are not going to like this, but if your looking for something that’s right in the centre right beside everything, I would highly recommend

Absolutely love this hotel been coming back here for 3 years the location is the best especially room 103 feels like your still out while sat chilling on the balcony staff are friendly and helpful housekeeping is good and friendly beds are comfortable already booked for next year 😀

Felt compelled to write my first review on the basis of some of the other reviews which I think are quite frankly unfair. We spent 7 nights here in the middle of August as a couple and I don’t have a clue what some of the other reviews are complaining about. The hotel is exactly as advertised. Rooms are fairly basic, they’re clean, beds are comfy, aircon works brilliantly and the location is brilliant. 10 minute walk to the castle, 5 minutes to the centre of the old town & maybe 10 minutes to the start of the Benidorm ‘strip’. The hotel is set along a fairly busy street which are mainly bars and restaurants - no nightclubs. The windows go a long way towards shutting out 90% of the noise from outside and chances are the sound of your air con drowns out the rest. You’ll hear the odd bit of excess noise but it’s Benidorm - what do you expect? Breakfast is a limited assortment of continental & cooked but in my opinion decent value for €6 per person. There is an information sheet in the room which states you need to pay a fully refundable deposit for hiring a kettle, iron, safe etc but I hasten to emphasise this is fully refundable - I personally think rather than blaming the hotel for charging, maybe blame guests from years gone by who have clearly abused the free amenities to the point where the hotel had to intervene and ask for a deposit. Also the hotel will ask for card details/€50 euro damage deposit upon checking in, again, fully refundable and again, blame ****** from years gone by who’ve trashed the place rather than the hotel for feeling compelled to asking for some insurance. If you want 5 & 4 star quality, then dig deep and pay for a 5/4 star hotel. The hotel is one of the better 3 stars I’ve stopped in & thats factoring in paying over the odds for summer months. The staff are great, I’d recommend the hotel but I’d implore you to be realistic before you book. Just remember where you’re going.

The staff are lovely everything seems clean when we arrived but my room was crawling with bedbugs so bad you could see them on the walls up the curtains and I am full of bites no way will I stay there again I’ve never felt so dirty can’t really see in the photo but I have bites all over my body

Don’t leave your stuff in hotel 400 euro for snapped key in the door fake entertainment no pool air conditioning started leaking robbed by cleaners get charged for everything you supposed to have in a room ex kettle iron no information on it what so ever hotel staff were rude charge you For things you should already have like clean bed sheets

Rooms are standard , don’t get cleaned properly , mold everywhere, decor very outdated and hall are dark. Mattress/bedding is marked and stained , you need to pay €5 euros to get your bedding changed 😂. Reception staff are okay ideal hotel for stag/youngsters or 2/3 day stay